Plumbing and HVAC Field Service Staffing Software

Manage plumbing and HVAC crews, track site arrival times, and provide superior service with smart field scheduling.

Real-Time Visibility into Your Field Technician Operations

When managing multiple plumbing and HVAC service calls across the city, you need to know exactly where your technicians are and when they arrive. ShiftFlow provides a live dashboard where you can see attendance across all your client sites. Field technicians can clock in using their own devices, with GPS tagging ensuring location accuracy.

Eliminate the uncertainty of service windows and gain instant insight into your field team's status, allowing for better dispatching and improved customer satisfaction.

Manage Shifts, Overtime, and Compliance with Ease

Plumbing and HVAC teams often deal with emergency calls, varying job durations, and non-traditional working hours. Our platform automatically records working hours and calculates overtime in line with your policies or local labor laws.

With clear and reliable shift data, you can minimize payroll issues, stay compliant, and ensure consistent staffing for every service call, ensuring that every job is billed accurately.

Frequently Asked Questions

How do technicians clock in and out from different customer locations?

Technicians can use the ShiftFlow mobile app to clock in and out at each job site. The system uses GPS geofencing to verify they are at the correct customer location when they start their work.

Does the app help with emergency dispatching?

Yes, ShiftFlow gives you real-time visibility into who is currently on shift and available. This allows you to quickly assign emergency calls to the nearest available technician.

Can I track labor hours for specific plumbing projects?

Absolutely. You can set up specific locations or projects within the app. This allows you to track exactly how many hours are being spent on each individual job for accurate billing and project management.

Does the software handle overnight or after-hours service calls?

Yes, our scheduling system is built for 24/7 operations. It correctly calculates hours for shifts that cross over midnight and ensures that after-hours staff are properly accounted for in your labor reports.

How do I ensure my technicians are following safe work protocols?

By documenting the start and end of every shift and service call, you create a transparent record of all field work. This data ensures that your team is working within designated hours and adhering to your company's safety standards.

Shifts Work